Agreeing
Last updated
Last updated
Once we have to the client we then need to agree to work together AND agree on the way in which we'll work together and what we'll do - or agree that there isn't a good match.
Either way, we'll want to do a thorough retrospective of our process at this stage
Steps to take
Schedule a retrospective with everyone from Convivio and our partners who were involved in the process.
Use the (the link is to the template folder, there will be a copy in the google drive folder for this opportunity)
Step through discussing the points, and looking for outcomes at the end
If we're agreeing to work together, a contract should be put in place to support the successful collaboration, not just to deal with imagined future problems.
In agreeing the contract we should remember our principles for building new client relationships, and our 'delivery recipe'. The contract must be compatible with these.
It should also be balanced and fair. It is not a partnership if the contract is not balanced.
It's likely that there was a gap between what the client thought they would buy, and what we proposed. It's important to make sure any difference is explained, understood and agreed at this stage.
We only proceed to the next stage, , once the contract is signed.