Ctrlk
For the complete documentation index, see llms.txt. This page is also available as Markdown.

Service Management

Once a product is live (and in preparation for that point) a healthy approach is needed to Service Management. This is not just about 'support' ensuring the product stays up and is bug-free, it's about continuing to ensure that it is meeting user needs to deliver the business goals.

The Service Management phase is also known as 'Live' in the public sector.

PreviousSprint RetrospectiveNextDigital Service Standards

Last updated