Convivio Cookbook
  • Introduction
  • Our Business
    • The Convivio brand
    • What do we do?
    • Our work for clients
    • Our Purpose
    • Our Pulse
      • Big Rocks
      • Problems
    • Company Policies
      • Environmental Policy
      • Anti-Bribery Policy
      • Fair Tax Policy
        • Dividends policy
        • 2020 Results and Tax
        • 2019 Results and Tax
        • 2018 Results and Tax
        • 2017 Results and Tax
  • Our Team
    • Help! I'm new. How do I get started?
    • Starting at Convivio
    • Staff Benefits
    • Being a buddy
    • Having a buddy
    • Free-Range Working
    • Convivio Fridays
    • Notes: give & receive feedback
    • Security Screening
    • Submit Expenses
    • Purchases
    • Your home working environment
    • People Analytics
    • Recruitment
      • Help Card: Writing a Person Profile
      • Help Card: Writing a Job Description and Advert
      • Help Card: Publishing a Job Advert
      • Help Card: Reviewing CVs
      • Help Card: Preparing and Conducting Structured Interviews
      • Help Card: Preparing and Conducting Remote Working Interviews
    • Team Policies
      • Security Policy
        • Acceptable Use Policy
        • Business Continuity Management
        • Data Usage Policy
        • Document Access Policy
        • Mobile Equipment Policy
        • Two-Factor Authentication (2FA)
        • VPN Guide
      • Equal Opportunities
      • Grievance Procedure
      • Disciplinary Procedure
    • Taking time off work
      • Holiday
      • Sickness
    • Peer reviews
    • Mental Health
      • Mental Health Training
      • Mental Health First Aid
      • Returning to work
      • Resources
    • Continuing Professional Development
      • CPD Annual Planning
      • CPD Sprints & Scrums
      • CPD Annual Review
      • CPD Annual Retrospective
  • Our Clients
    • Principles For Building New Client Relationships
    • Researching
    • Connecting
    • Nurturing
    • Assessing
    • Learning and Thinking
    • Pre-qualification questionnaires
    • Proposing
    • Agreeing
    • Beginning
    • Inspiration
  • Our Marketing
    • Content Publishing
      • Git Repository Conventions
      • Help Card: Writing a Case Study
    • Brand Guidelines
      • Content Guidelines
      • Branded Documents and Reports
  • Our Tools
    • Infrastructure
      • External Firewalls
  • Internal Projects
    • How we improve our business
  • Client Projects
    • Delivery Launch
    • Delivery Team
      • Convivio People
      • The Coach
      • User Researcher
      • Other Team Members
    • Digital Strategy
    • Discovery
      • Discovery Briefing
      • Discovery Planning
      • Discovery Modules
      • Discovery Findings
      • Discovery Principles
      • Prepare for prototyping
    • Prototyping
      • Inputs to Prototyping
      • Prototyping Objectives
      • Prototyping Inception
      • Prototyping Sprints
      • Prototyping Outputs
    • Build
      • Inputs to Build
      • Build Kickoff
      • User Stories
      • Backlog Management
      • Backlog Scouting
      • Sprint Planning
      • Sprinting
        • Daily Standup
        • Story Lifecycle
        • Design in Sprints
        • User Testing in Sprints
        • Quality Control in Sprints
      • Sprint Review
      • Sprint Retrospective
    • Service Management
    • Digital Service Standards
      • Delivery Methodologies
        • Scrum
        • Kanban
        • Lean
          • Technical Standards
        • Code Quality
        • Testing
        • Automation
          • Security Standards
          • Quality Standards
          • Risk Standards
    • Delivery Governance
      • Steering Group
      • Risk Management
        • Risk Attitude
        • Assessing Risks
    • Delivery Help Cards
      • Help Card - Sprint Planning
      • Help Card - Sprint Review
      • Help Card - Sprint Retrospective
      • Help Card - Product Owner Feedback
      • Help Card - Common Issues
      • Help Card - Slack
      • Help Card - Github
      • Help Card - Trello
  • Our Recipes
    • Convivio Classic Cocktails
      • Ingredients
      • Tips and Techniques
      • Martini
      • Negroni
      • Manhattan
      • Old Fashioned
    • Potage Dubarry (or, creamy cauliflower soup) with spiced green pepper
    • Roasted Sweet Potato in a Herb and Nut Salad, with Maple Chilli Dressing
    • Aubergine Curry
    • Vegetarian Paella
    • Easy Ice Cream
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On this page
  • Project kick off meeting
  • Documentation
  • Scheduling
  • Communication
  1. Client Projects

Delivery Launch

PreviousClient ProjectsNextDelivery Team

Last updated 6 years ago

When we launch a new client process it's important that we start it right. We want to demonstrate the way the client can expect us to work for the whole life of the project by being extremely professional and very collaborative and transparent.

The process picks up from the '' phase of the New Client Recipe. Once those steps are completed, we carry on here:

Project kick off meeting

Organise a project launch meeting with the client team and our team.

Objectives of the meeting are;

  1. Agreement of the aims of the project, and the contents of the project brief in '{project folder}/10. Project Launch'

  2. Identification of any constraints

  3. Agree communications channels and project tools

  4. Communicate with the delivery team roles and responsibilities, if required arrange a day to work with the product owner to provide peace of mind

Documentation

Getting documents prepared is key to the smooth running of the project these are all in the directory created in the '' phase.

  1. Prepare the project budget spreadsheet with all the details agreed in the contracts

  2. Capture details in the 'key people' sheet in '{project folder}/10. Project Launch'

  3. Create a project welcome pack to outline a summary of the project, the team, the objectives and where and when meetings are to be held

Scheduling

  1. Identify any holiday booked for the Convivio team and also the client team which could pose project risk

  2. Agree and book planning, review and retrospective meetings inviting all team members to calendar invites

Communication

  1. Set up communication channels / project tools that we and the client can all use. By default these will be:

    1. Slack for chat

    2. Github repository for code

    3. Jira for project management

    4. Google Drive for documents

  2. Set up an email group for the project with the format 'project-{PROJECTNAME}@convivio.team' using the google groups functionality, add all team members and provide permissions for those ouside of convivio

  3. Send the project launch email, from the template '{project folder}/10. Project Launch/Project Launch Details'

  4. Post that same text in the slack channel and pin it to the channel

Book out all the necessary dates for Convivio team members in

Beginning
Beginning
our Float Schedule